Refund policy

A 30-day purchase

Each paid purchase provides 30 days of access. We do not offer voluntary refunds, including for a change of mind, discontinued use or unused time. Choosing to stop using the service does not convert the purchase into a prorated subscription.

Technical support

If access did not activate or you encounter a technical problem, contact Contact Pelican 360. Include the order reference, payment method and time, recipient npub and a description of the issue. Never send private keys, passwords, full card details or verification codes. Support checks payment confirmation and helps resolve service problems.

Mandatory rights

This policy does not exclude refunds or other remedies required by applicable law. Reports of mistaken, duplicate or unauthorized payments and failure to provide the service are reviewed under those requirements. If a refund is legally required, handling and timing follow applicable law and the original payment provider’s rules, without requiring a waiver of mandatory rights.

Seller details

Company

Pelican 360 Group LLC

Registered address

1703 Edinburgh Ct, Winterville, NC 28590, United States